Last updated: 7 October 2026
This Privacy Policy explains what information Tour Jana (“we”, “us”) collects when you use this website, how we use it, and the choices you have. Tour Jana is a directory that helps travellers find hotels and tour packages and contact them directly on WhatsApp. We do not take payments or process bookings on this site.
Information we collect
- Information you send us. When you use the Contact or List Your Hotel forms, we receive the details you enter — such as your name, email address, phone number, hotel name, location and message.
- Booking enquiries. When you use the “Book via WhatsApp” form on a hotel page, we record what you enter — your name, phone number, dates, room type, number of rooms and guests, and any special request — together with the hotel and the page you were on, so we can follow up and see how enquiries are going. We may also email these details to our team. Your device then opens WhatsApp with a pre-written message to the hotel; that conversation takes place in your own WhatsApp account and WhatsApp’s privacy policy applies to it. When you press an “Enquire on WhatsApp” button on a tour package, we record only which package was clicked, not who you are.
- Technical information. Like most websites, our server and any analytics or security tools we use may record your IP address, browser type, device, pages visited and the time of your visit.
- Cookies. We use cookies and similar technologies that are needed for the site to work and, where enabled, to understand how it is used. You can block or delete cookies in your browser settings; some features may not work without them.
How we use information
- To reply to your messages and to review hotels that ask to be listed.
- To operate, secure and improve the website.
- To meet legal obligations and to prevent misuse or fraud.
We do not sell your personal information.
Sharing
We share information only with service providers who help us run the site (for example hosting and email providers), when the law requires it, or with your consent. When you contact a hotel on WhatsApp, the details you choose to send are shared with that hotel by you, not by us.
Third-party links
Hotel pages and listings may link to services we do not control, such as WhatsApp, Google Maps and social networks. Their privacy practices are their own.
How long we keep information
We keep messages and form submissions only for as long as needed to answer them and for our legitimate record-keeping, then delete or anonymise them.
Your choices
You can ask us to tell you what information we hold about you, to correct it, or to delete it. Contact us using the details on our Contact page and we will respond within a reasonable time.
Children
This site is intended for adults planning travel. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.
Contact
Questions about this policy? Please use our Contact page.